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Shaping the Future of Skills-Based Workforces with Carrie Berg of Teladoc Health

On this episode, Carrie Berg, Vice President of L&D of Teladoc Health, shares her journey from a sales background in the medical device industry to leading global L&D and talent initiatives in healthcare. Soon to earn her doctorate, Carrie reflects on the evolving landscape of L&D, emphasizing the importance of integrating learning strategies early in organizational development to foster growth and innovation.

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Driving L&D Innovation Through Fun and Creativity with Molly Fields of TCC

In this episode, Molly Fields, formerly Senior Director of Learning and Development at Verizon Authorized Retailer, TCC*, and currently Director of Human Resources Information Technology at Willow Bridge Property Company, discusses the power of creativity, personalization and humor in learning experiences and how to leverage technology to enhance L&D. She debunks common misconceptions about Gen Z, emphasizing that they are the most well-equipped workforce yet and sharing innovative ways to engage them.

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Pausing and Reflecting: Soft Skills in Leadership Growth with Cherie Aplin of Edwards Lifesciences

In this episode, Cherie Aplin, Senior Director of Leadership Development at Edwards Lifesciences, highlights the importance of creative problem-solving, critical thinking, collaboration skills, data-driven learning, psychological safety and deep reflection in leadership development. She also shares insights on how organizations can foster effective learning experiences while ensuring meaningful human connections.

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Adapting Leadership Development for a Rapidly Changing Workplace with Kristi Owens of Southwest Airlines

Kristi Owens, Vice President of Talent and Leadership Development at Southwest Airlines, joins us in this episode. Kristi shares how Southwest is developing an internal talent marketplace by identifying skills the company will need in the future and offering upskilling programs to its employees. Kristi emphasizes the evolving role of leadership and the skills leaders must develop to support and guide their teams through challenges and change.

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Leadership and Mentorship in Modern L&D with John Torres of Bank of America

On this episode, John C. Torres, Senior Vice President, Academy Executive at Bank of America, shares his perspective on the critical skills and knowledge learning and development professionals need to succeed. He emphasizes the importance of acquiring business and functional acumen to understand how L&D impacts the company’s business model, the necessity of leadership and communication skills to influence an organization and the pivotal role of facilitation. Additionally, he discusses the growing prominence of virtual and self-paced learning and the strategic importance of integrating L&D into business planning.

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Creating Impactful Training Programs for a Diverse Workforce with Paul Holba of AAF International

In this episode, Paul Holba, Senior Director of Organizational Development and Training at AAF International, discusses his extensive experience in learning and development and how his team addresses challenges in the evolving workplace. 
Paul explores the roles of technology, adaptability and managing generational differences to create a forward-thinking L&D strategy.

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The Expanding L&D Ecosystem Through EdTech, AI and Social Learning with Chris Johnson of Toyota North America

Chris Johnson, Learning and Development Manager of Toyota North America, joins us to discuss how companies can leverage educational technology and social media style microlearning without causing learning anxiety. He emphasizes the skills the workforce needs to confront a changing working landscape and the value of networking and learning from L&D peers.

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Leadership Skills and L&D Trends for Global Teams with Stephanie Fritz of S&P Global

In this episode, Stephanie Fritz, EdD, Senior Director of Leadership Development at S&P Global, discusses the evolving role of L&D, drawing from her background in organizational psychology. Stephanie discusses the growing importance of adaptability and mental health support and highlights the skillsets leaders will need to develop. She emphasizes the necessity for workers and leaders to learn how to work effectively with AI to remain relevant in the future.

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Agility and AI in L&D with Jessica Sieminski of Nationwide

Jessica Sieminski, Director of Learning and Performance at Nationwide, joins us in this episode to discuss how L&D professionals and the industry can evolve and leverage AI and technology. She highlights the critical skills humans will need to succeed in a future where using AI for work becomes as common as using a calculator or computer. She emphasizes the importance of critical thinking, adaptability, and professional agility.

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